Privacy Policy

Collected Data and Its Purpose

To better serve you, we collect both personal and non-personal information. Personal data may include your name, contact details, and professional background provided voluntarily. Behavioural data covers actions like pages visited, searches performed, and your engagement with our services. We may also receive relevant information from trusted external sources. Certain data is aggregated or anonymized to remove any identifying details, and is then used for statistical analysis, research, marketing insights, and to improve our platform’s performance while maintaining user privacy.

How We Handle Non-Identifiable Information

Certain data is collected and processed in aggregated form, such as overall usage trends or demographic profiles, to improve service delivery and track performance. This information may be based on personal data, but is anonymized to ensure it no longer identifies you personally. For example, we may measure how many users engage with a given feature, without linking those numbers to individual accounts. If legal or contractual obligations require personal data and you decline to supply it, we may be unable to proceed with the requested service, possibly resulting in delays or cancellations under our agreed terms.

Collection Practices for Personal Data

  • Our collection of Personal Data occurs through various channels. While you use our platform, we automatically gather Technical and Usage Data, such as the type of device you use, browser actions, and activity trends, via cookies, server logs, and comparable tracking tools. Similar data may also be collected when you visit other websites where our tracking technologies are implemented.
  • We may further acquire Technical and Usage Data from reliable third-party partners, such as analytics providers. If you are a client, we may enrich the Business Information you submit with supplemental data from recognized business information suppliers, including contact details and relevant context for individuals not actively engaged on our platform.
  • In scenarios where we provide services on behalf of a client, we function as a data processor and comply with their instructions. We maintain no direct connection with the individuals whose data we process in such arrangements. Requests for access, updates, or deletion of that data should be addressed to the client, though we may occasionally assist in facilitating those requests.

Purposes for Which We Use Your Data

  • Your personal information is used to deliver, manage, and improve our Services. This includes, when necessary, sharing it with approved third-party vendors to meet your requests. Without this, we cannot provide the expected level of service.
  • We rely on your data to respond to inquiries, settle disputes, and handle feedback, ensuring you receive timely communication and reliable support.
  • To keep our platform secure, we detect and prevent unauthorized activities, enforce our terms, and resolve billing issues helping prevent fraud and other misuse.
  • We enhance security by fighting malware, preventing spam, and confirming user identities to protect you and our infrastructure from harm.
  • Your information allows us to offer customized features, including those provided by third-party plugins or integrated tools.

If we intend to use your information in any manner not described here, we will inform you beforehand, giving you the option to restrict its use, though some functions may then be limited.

Sharing of Personal Data

In the course of business, we may provide your personal information to approved third parties, including service vendors, corporate affiliates, potential employers, legal authorities, and trusted business partners. These recipients must manage your data under their own privacy frameworks. We may also release information to comply with legal requirements, defend rights, respond to government inquiries, or maintain user safety. Should structural business changes occur such as mergers, acquisitions, or the sale of assets your data may be transferred while ensuring security and compliance.

Exercising Your Privacy Rights

Your location may entitle you to request access to, correction of, or deletion of your personal data, as well as limit or object to how it is processed. These rights may be subject to certain legal exceptions. To submit a request, email us at admin@workwavelink.com. We will handle all valid inquiries according to local privacy laws.

External Links Notice

Our website may direct you to third-party platforms or services. These are operated independently and are not covered by our policies. We advise checking their privacy terms, as we bear no responsibility for their practices or content.

Data Protection and Retention Practices

We employ administrative, technical, and physical safeguards to help protect your personal data from unauthorized access, loss, or misuse. Although our systems are designed with security in mind, no online service is completely free of vulnerabilities. We retain your information for as long as necessary to provide services, fulfil legal obligations, address disputes, and uphold our agreements. Data may occasionally remain in archived or backup files.

Revisions to the Privacy Policy

We may update this Privacy Policy to reflect changes in regulations, technology, or internal practices. Any updates will appear on our website, and continued use of our services means you accept those changes.

Special Notice for California Residents

Under the California Consumer Privacy Act (CCPA), residents of California may request access to, removal of, or limitations on the sharing of their personal data. Please direct such requests to admin@workwavelink.com.